Inspection and cleaning


Getting your room ready for departure

As you prepare to leave, our goal is to ensure a smooth and hassle-free check-out process. Here, you’ll find everything you need to know about preparing your room, what to expect during your departure inspection, and what happens if any issues arise.

Just as your apartment was professionally cleaned prior to the commencement of your tenancy, it must be returned to the same standard upon departure.

To help you prepare, refer to our cleaning checklist.

Should your apartment not meet the required standard upon inspection, the following charges may apply:

Standard cleaning
  • Shared apartment (per room): $40
  • Studio apartment: $150
Additional cleaning (if required):
  • Rubbish removal: $55
  • Deep cleaning (per hour): $55
  • Carpet cleaning: $70

Prices above apply Monday to Friday. Higher fees apply for weekend cleaning.

Any damages beyond fair wear and tear identified during the inspection will need to be settled or may be deducted from your bond.

Please note: Cleaning information and fees outlined here relate to individual bookings. Group booking arrangements may differ.


Important links

Departure Guide

Return to the Departure Guide page.

Getting your bond refund

Find out when your bond will be refunded and how.

Donating used items

A guide on donating your unwanted items to charity.

Departure FAQs

Get answers to all your questions in one place.